FAQ

What is RajAyurved?

RajAyurved is India’s largest online Ayurvedic store, offering an extensive selection of authentic Ayurvedic products and medicines from trusted brands. Our mission is to provide quality Ayurveda care nationwide by combining ancient wisdom with modern convenience.

You can reach our dedicated Customer Care team by visiting our Contact Us page or by clicking the WhatsApp icon at the bottom-right corner of our website for immediate support.

To place an order:

  1. Use the search bar at the top-right to find your desired product.
  2. On the product page, select your quantity and click “Add to Cart.”
  3. Review your cart and proceed to checkout.
  4. Choose to register, log in via social media, or checkout as a guest.
  5. Fill in your shipping details and select a payment method (Credit/Debit Card, Net Banking, UPI, or Cash On Delivery).

Yes, every order comes with a printed invoice included in the package. If you need a digital copy or have any questions regarding your invoice, please contact our Customer Care team.

Yes, you can add products to an existing order. Contact our Customer Care team immediately at 8779624464 or via our Contact Us page. We will update your order and arrange any additional payment before shipping.

Yes, you can cancel or return your order. Please contact our Customer Support as soon as possible to initiate the process. For complete details, refer to our Return Policy.

Refunds are typically processed within 2-3 business days after we receive the returned product. The refunded amount will be credited to your original payment method. For more details, please check our Return Policy.

We accept Credit/Debit Cards, Net Banking, UPI, and Cash On Delivery. Should you experience any issues during payment, please contact our Customer Care at 8779624464 for prompt assistance.

To update your details, log in to your account and go to the “My Account” section, where you can edit your personal information. For more on data management, please review our Privacy and Cookies Policy.

If a product is out of stock, our Customer Care team can inform you of an estimated restock date or suggest similar alternatives. Please reach out via our Contact Us page or call 8779624464.

At checkout, you will find a field to enter your promo code. Type your code in and click “Apply” to receive your discount. Please ensure the code is valid and hasn’t expired.

Yes, every product available on RajAyurved is sourced directly from reputable Ayurvedic brands and rigorously verified for authenticity and quality, ensuring you receive genuine and effective products.

We provide reliable shipping across India with an estimated delivery time of 3-7 business days. Shipping charges and detailed delivery options are displayed during checkout. For any shipping inquiries, please contact our support team.

If you encounter any issues—whether it’s a delay, an incorrect item, or any other problem—please contact our Customer Care immediately via our Contact Us page or call 8779624464. We are committed to resolving your concerns quickly and efficiently.